Guide to our External and Internal Services
| Feedback and Complaints Mechanism | |
|---|---|
| How to send your feedback |
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| How feedbacks are processed |
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| How to file a complaint |
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| How complaints are processed |
All complaints received will be reviewed by the PACC or the Desk Officer of the Day and endorsed to the concerned office for a reply or an appropriate action. The PACC or the DILG Regional Office will provide feedback to the complainant via email/letter. |
| Contact Information of ARTA, PCC, and CCB |
Anti-Red Tape Authority PLDT: 1-ARTA (12782); (02) 8246-7940 SMART: 0920-925-3078; 0998-856-8338 www.arta.gov.ph; complaints@arta.gov.ph Presidential Complaint Center (PCC) Hotline 8888 or 82498310 loc. 8175 or 8182 Tel. Nos. 8736–8645, 8736–8603, 8736–8606, 8736–8629, 8736–8621 Contact Center ng Bayan (CCB) email@contactcenterngbayan.gov.ph 0908–881–6565 |
External and Internal Services